Heel Pain

Your first session is a 45-minute comprehensive assessment. We start by listening — understanding your symptoms, your history, and what you want to get back to. We then carry out a thorough hands-on physical examination to identify the root cause of your problem. You'll receive a clear explanation of what's going on, a personalised treatment plan, and hands-on treatment begins in that very first session. You leave knowing exactly what's wrong, what we'll do about it, and how long recovery will take.

Wear comfortable, loose-fitting clothing that allows easy access to the area we're treating. For knee, hip, or leg problems, shorts are ideal. For shoulder, neck, or back issues, a loose top or vest works well. You'll never be asked to undress beyond what's necessary for examination and treatment, and you'll always be treated with dignity and respect in our private treatment room.

This depends on your condition, how long you've had it, and your goals. Many patients feel significant improvement within 3–6 sessions. Acute injuries often resolve faster, while long-standing or complex conditions may need more. We'll give you a clear treatment timeline at your first appointment — and we only ever recommend sessions you genuinely need. Our goal is to get you independent and pain-free as quickly as possible, not to keep you coming back.

Yes. We are recognised by most major health insurance providers including AXA, Vitality, Bupa, WPA, and Healix. We can bill your insurer directly so you don't need to pay upfront — simply bring your insurance authorisation number to your appointment. If you're not sure whether you're covered, call us and we'll help you check before you book.