Our Location

Complete Recovery Physiotherapy Bowden Hall, Bowden Lane, Marple, SK6 6ND

We are conveniently located in Marple, just a short walk from Rose Hill Train Station.

Directions

From Stockport / Marple Road (heading uphill towards Marple): Turn left onto Dale Road opposite the Railway Pub. Then take the first right over the small bridge onto Bowden Lane. We are just on the other side of the bridge on the left (Bowden Hall).

From Marple / Marple Road (heading downhill towards Stockport): Turn right onto the other end of Bowden Lane. Follow the road down — Bowden Hall will be on your right, just before the small bridge at the end of Bowden Lane. Turn into the car park.

Clinic Entrance

The clinic has its own separate entrance, making access easy and convenient. The entrance is just past the main entrance to Bowden Hall. There is signage outside and in the window of the clinic, so look out for this.

We have two dedicated parking spaces right in front of the clinic entrance (just past the main doors of Bowden Hall).

• Between 8am – 5pm Monday to Friday, please use the two spaces directly in front of the clinic entrance where possible.
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• If both spaces are occupied, (very rare) it usually means we are finishing with the previous patient — you can wait in the car park for the space to become free, or use any of the visitor parking spaces.
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• After 5pm weekdays and all day weekends, you may park in any available space in the car park.

The clinic has its own separate entrance, making access easy and convenient.

How to Pay

We offer flexible and convenient payment options:

• Cash
• Debit / Credit Cards
• Apple Pay / Google Wallet

Insurance Patients (Bupa, AXA, etc.)

We are recognised by major insurance providers including but not limited to Bupa and AXA. Before booking your appointment, please contact your insurer to obtain a pre-authorisation (pre-auth) code and to check if you have any excess to pay.

Any excess fee will be collected at your first appointment. We will always let you know the exact amount in advance.

Booking Security & Deposits

To secure your appointment, we kindly ask all patients to provide card details and pay a £10 deposit at the time of booking.

• For insurance patients with a valid pre-authorisation code, no deposit is required but we do take payment details to manage unforeseen excess payments.
• Your card details are held securely and can be used for any remaining balance if you prefer.
• You are also welcome to pay any outstanding balance using cash, card, Apple Pay, or Google Wallet.

Your £10 deposit is fully refundable or deducted from your treatment cost.

Please give us at least 24 hours’ notice if you need to cancel or reschedule your appointment.

This allows us to offer the slot to another patient who may be waiting for treatment. If less than 24 hours’ notice is given, or you do not attend your appointment, the full session fee may be charged.

We completely understand that genuine emergencies can happen. In cases of sudden illness, family emergencies, or other unavoidable circumstances such as traffic, please just let us know as soon as possible and we will do our best to waive the cancellation fee.

Thank you for your understanding and for helping us run the clinic efficiently so we can continue to offer timely appointments to all our patients.

You are welcome to attend appointments with children or a chaperone. There is no need to inform us of this prior to the appointment.

For children undergoing treatment, a parent must be present for all under 16s. 

This varies from person to person. Some people notice significant improvement after just a few sessions, while others need a longer, more structured rehabilitation programme.

Most patients achieve the best results with a combination of hands-on treatment and personalised exercises, typically over 6 to 10 sessions. We’ll regularly review your progress and adjust the plan with you to make sure we’re always working towards your individual goals.

Most of our treatments are gentle and comfortable. Some hands-on techniques or exercises may cause mild discomfort while we’re working on stiff or painful areas, but this is usually short-lived. We always work within your comfort levels and will adjust the treatment if anything feels too strong.

Please wear something comfortable and easy to move in — gym clothes, leggings, shorts, or joggers are ideal. If we’re treating your upper body (neck, shoulder, or back), a vest top or sports bra makes the assessment and treatment much easier.

No, you won’t need to fully undress. We only need access to the area we’re treating, We can usually work around shorts / vest tops / loose t-shirts but in some circumstances removing these may be beneficial for assessment and treatment. We will never ask you to remove underwear, and we always provide towels for privacy and dignity.

The treatment area is behind a curtain so you can get yourself ready in privacy.

Shockwave is included in our treatment packages at no extra cost.

If paying as you go, there is an additional cost of £15 per session – or a package of 3 sessions can be purchased for £40 and used along side pay as you go sessions.

Yes. We are recognised by major insurers including Bupa and AXA. Please contact your insurer before booking to get a pre-authorisation code and check any excess you may need to pay.

Some cash plans refund you for treatment, where you pay for sessions and you forward our invoice and professional registration details for you to claim funds back. Please check for any limits to this / or excess prior to booking.

Of course. You’re welcome to bring a friend, partner, or family member to your appointments if it makes you feel more comfortable.

Yes. If we feel an MRI, ultrasound, or other scan would be helpful, we can write a referral letter for you to take to your GP or use arrange one privately.

We’re very experienced in treating people with long-term conditions and those who feel anxious about movement. We’ll take things at your pace, explain everything clearly, and build a safe, gradual programme that suits your fitness level and goals.